Shipping policy
Shipping Policy
Thank you for shopping with RightWay Digital Solutions. We offer a combination of digital products and physical products. Please review our shipping policy below before placing your order.
Digital Products
Digital products, including ebooks, planners, templates, guides, and downloadable resources, are delivered electronically. No physical item will be shipped.
After purchase, your digital product will be available through the download link provided at checkout and/or sent to the email address used during purchase. Please make sure your email address is entered correctly before completing your order.
Physical Products
Physical products are processed after your order is placed. Order processing typically takes 2–5 business days before shipment. Processing times may vary during holidays, high-demand periods, or supplier delays.
Shipping Times
Estimated shipping times may vary depending on the product, supplier, and destination. Most physical orders are estimated to arrive within 7–20 business days after processing.
Please note that shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs, weather, holidays, or supplier processing times.
Multiple Shipments
Some products may ship separately if they come from different suppliers or warehouses. This means you may receive multiple packages for one order.
Shipping Rates
Shipping costs, if applicable, will be calculated and displayed at checkout before your order is completed. Some products may qualify for free shipping depending on current promotions or product availability.
Order Tracking
Once your order ships, tracking information will be provided when available. Please allow time for tracking updates to appear after your shipment is processed.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout. RightWay Digital Solutions is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an address error after placing your order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee changes once the order has been processed or shipped.
Lost, Delayed, or Stolen Packages
RightWay Digital Solutions is not responsible for shipping delays caused by the carrier, supplier, customs, weather, or incorrect customer information.
If your package shows as delivered but you did not receive it, please check with your local carrier, household members, neighbors, or leasing office. Customers may also need to file a claim directly with the shipping carrier.
International Shipping
International shipping availability may vary by product. Customers are responsible for any customs fees, duties, taxes, or import charges required by their country.
Contact Us
For questions about your order or shipping, please contact us at:
Please include your order number and the email address used at checkout so we can assist you faster.
